Profile Details

Create Project

★★★★★

☆☆☆☆☆

USD 150 /hr

★★★★★

☆☆☆☆☆

Hire Yan V.

United States

USD 150 /hr

Qualitative and Quantitative User Researcher and Service Designer | Bilingual | 15 years of experience in UX

Profile Summary

As an entrepreneurial leader in User Experience (UX) mixed methods research, I identify problems, pitch solutions and get buy-in to improve products. I speak English and Russian and can carry out research in both. My passion lies in finding new ways to apply Artificial Intelligence (AI) to user research. My professional journey spans over a decade, during which I've led research and design for more than 100 software projects and products across diverse industries. My unique blend of experience, from spearheading a UX agency to contributing to Fortune 100s, has equipped me with a deep understanding of how user needs intersect with business objectives.

Subject Matter Expertise

• ☆ Data Analysis
• ☆ Predictive Modeling & Analytics
• ☆ Data Processing
• ☆ Cluster Analysis
• ☆ Data Visualization
• ☆ Data Collection
• ☆ Data Management
• ☆ Data Manipulation
• ☆ Machine Learning
• ☆ Data Mining
• ☆ Data Cleaning
• ☆ Natural Language Processing
• ☆ Neural Networks
• ☆ Pattern Recognition
• ☆ Artificial Intelligence
• ☆ Deep Learning
• ☆ Computer Vision
• ☆ Business Analytics
• ☆ Statistics
• ☆ Statistical Theory
• ☆ Applied Statistics
• ☆ Comparative Analysis
• ☆ Social Statistics
• ☆ Meta-Analysis
• ☆ Regression Analysis
• ☆ Multivariate Analysis
• ☆ Nonlinear Regression
• ☆ Bayesian Statistics
• ☆ Correlation Analysis
• ☆ Mathematical Statistics
• ☆ Survey Design
• ☆ Study Design
• ☆ Statistical Review
• ☆ Trend Analysis
• ☆ Knowledge Management
• ☆ Taxonomy/Classification
• ☆ Data Storage
• ☆ Human-Computer Interactions (HCI)
• ☆ Design Thinking
• ☆ Cross Cultural Communication
• ☆ Russian & Soviet Studies
• ☆ Python
• ☆ SQL
• ☆ Excel
• ☆ Java
• ☆ Scikit-learn
• ☆ Oracle
• ☆ Concept Development
• ☆ Product Launch Support
• ☆ Software Development
• ☆ UI/UX Design
• ☆ Hypothesis
• ☆ Peer Review
• ☆ Research Methodology
• ☆ Survey Design & Methodology
• ☆ Meta-Research
• ☆ Feasibility Studies
• ☆ Fact Checking
• ☆ Literature Search
• ☆ Gap Analysis
• ☆ UX Design
• ☆ Process Design
• ☆ Instructional Webinars
• ☆ Skills Training
• ☆ Technical & Scientific Writing
• ☆ Experimental Protocols
• ☆ SOP & Protocol Writing
• ☆ White Papers
• ☆ Case Studies
• ☆ Textbook Content Writing
• ☆ Science Communication
• ☆ Scientific Proofreading & Editing
• ☆ Proofreading & Editing
• ☆ Language Translation
• ☆ Speechwriting
• ☆ Course Content Writing

Services

• Writing
• Research
• Consulting
• Data & AI
• Product Development

Writing Technical Writing, Business & Legal Writing

Research Market Research, User Research, Meta-Research, Feasibility Study, Fact Checking, Gap Analysis, Scientific and Technical Research, Secondary Data Collection

Consulting Business Strategy Consulting, Go-to-Market Strategy Consulting, Digital Strategy Consulting

Data & AI Predictive Modeling, Statistical Analysis, Algorithm Design-ML, Data Visualization, Data Cleaning, Data Processing, Data Insights

Product Development Formulation, Product Evaluation, Product Validation, Quality Assurance & Control (QA/QC), Product Compliance , Product Launch Support, Prototyping, Reverse Engineering

Work Experience

JPMorgan Chase & Co (United States)

- Present

User Researcher

Multilingual Connections/Midwestern/Askable

September 2024 - Present

AI Trainer and Admin

DataAnnotation

November 2023 - Present

Podcast Host and User Researcher

Human-Centered AI

June 2023 - Present

Principal User Researcher

Tallwave (agency) for JPMorgan Chase, American Express, and KPMG (clients)

September 2022 - March 2023

User Research Lead

Infosys, Sysco, Nabler, Ford, T-Mobile

October 2018 - September 2022

Akon Infotech/Niid Technologies

UX Director

March 2012 - October 2018

Business Analyst

Synechron Technology pvt ltd

March 2010 - March 2012

Education

BA

Albany State University - United States

October 2003 - October 2008

Certifications

• Certified User Experience Professional

  Nielsen Norman Group

  https://www.nngroup.com/ux-certification/people/

  September 2023 - Present