Profile Details

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Hire Megan C.

United States

USD 60 /hr

Documentation Strategist | 7+ yrs exp in SOPs, APIs, Onboarding & Compliance Systems

Profile Summary

I specialize in turning complex systems into clear, user-ready documentation. With 7+ years across semiconductor, e-commerce, and SaaS industries, I’ve developed SOPs, REST API guides, and internal knowledge wikis supporting engineering, QA, and cross-functional operations. I’m known for moving independently, asking the right questions, and delivering polished documentation on deadline. My recent work includes compliance-aligned SOPs for regulated environments, onboarding guides for recruiting teams, and internal help systems for IT operations. Tools: JIRA, Confluence, SharePoint, Git-based repos.

Subject Matter Expertise

• ☆ Skills Training
• ☆ Regulatory Writing
• ☆ Technical & Scientific Writing
• ☆ Instructional Materials
• ☆ Release Notes
• ☆ Experimental Protocols
• ☆ SOP & Protocol Writing
• ☆ White Papers
• ☆ Spec Sheets
• ☆ Textbook Content Writing
• ☆ Proofreading & Editing
• ☆ Audio Transcription

Services

• Writing
• Research
• Consulting

Writing Technical Writing

Research User Research, Fact Checking

Consulting Operations Consulting, Scientific and Technical Consulting, Regulatory Consulting

Work Experience

Technical Documentation Consultant & Project Coordinator

Infineon Technologies

July 2023 - February 2025

Education

BS

Alvernia University

August 2013 - May 2017

Certifications

• Full Stack Software Development

  IBM

  https://coursera.org/verify/IP7GDGAOKYDY

  January 2025 - Present

• Google Data Analytics

  Coursea

  https://coursera.org/verify/VAHSR55G6MC4

  April 2023 - Present