Profile Details

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Hire Dr. Grace M.

South Africa

USD 10 /hr

Strategy & Organizational Research Expert | PhD Scholar in Strategy-as-Practice | Data Analysis, Academic Publishing

Profile Summary

Grace Magama xxxxxxxxxxxxxxxxxxxxx/xxxxxxxxxxxxxxxxxxxxxxxxxxx | Phone: (+27) xxxxxxxxxxx SUMMARY • Doctorate candidate in Strategic Management specialising in Strategy as Practice (SAP) with 9+ years of combined experience in higher education, business consulting, and FMCG sector leadership. • Demonstrated ability to design and deliver business and strategy modules, supervise postgraduate research, and lead national-level customer and marketing operations. • Skilled in strategic planning, curriculum design, and applied research, with a passion for empowering diverse learners and bridging academic theory with practice. • Currently developing working papers on emergent strategising in higher education, behavioural strategy and organisational routines within Strategy-as-Practice research. SKILLS Technical skills: Strategic Management, Teaching & curriculum design, Research supervision & Assessment, Postgraduate mentorship, Stakeholder engagement, CRM Strategy, Qualitative & Applied Research (incl. Strategy-as-Practice), Academic writing & moderation Soft Skills: Communication, Time management, Team collaboration, Critical thinking, Conflict resolution, Adaptability, Leadership & Initiative, Attention to detail, Cross-cultural sensitivity Tools: NVivo, SPSS, R, Canvas, Moodle, Blackboard, Microsoft Office (Word, Excel, PowerPoint), oogle Workspace (Docs, Sheets, Slides) EXPERIENCE Teaching Assistant (Postgraduate) – University of Johannesburg, South Africa | Jan 2023 – Aug 2024 • Supported postgraduate teaching in Competitive Strategy and Digital Marketing (MBA, PGDip). • Provided student consultations, assessment grading, and facilitated online engagements. • Contributed to digital content delivery and postgraduate supervision support. Lecturer & Module Coordinator – Stadio Multiversity, South Africa | Jan 2022 – Dec 2022 • Designed and delivered undergraduate modules in Business Marketing, Branding, and Entrepreneurship. • Managed online learning via Canvas, coordinated assessments and facilitated internal moderation. • Mentored students and collaborated in curriculum review and quality assurance initiatives. Lecturer & Curriculum Developer – Rosebank College, South Africa | 2017 – 2021 • Taught Business Management, Research Methods, and Operations to undergraduates. • Developed Work Integrated Learning programs enhancing community impact and employability. • Led academic initiatives to support under-resourced students and curriculum accessibility. National Customer Services Manager – Cairns Foods, Zimbabwe | 2009 – 2014 • Developed and executed national CRM strategies across FMCG branches. • Oversaw team operations, customer retention systems, and product placement standards. • Led service innovation and performance improvements across departments. Sales & Marketing Manager – Innscor Snacks, Zimbabwe | 2006 – 2009 • Directed national sales operations and customer service strategy. • Conducted market analytics and implemented retail and distribution optimization strategies. • Championed merchandising consistency and strategic brand engagement. EDUCATION • PhD in Strategic Management (In Progress) – University of South Africa (Expected 2025) • MSc in Strategic Marketing – National University of Science & Technology, 2023 • Postgraduate Diploma in Tertiary Education (Cum Laude) – University of South Africa, 2017 • Executive MBA – Africa University, 2014 • Bachelor in Business Administration – IMM, 2006 RESEARCH & CONFERENCES • Working Paper: 'How Organizational Routines Shape Strategy: A Systematic Literature Review' (Under review) • Working Paper: 'Continuous Communication in HEIs: Enabling Emergent Strategising' (Under review) • Accepted Abstract & Full Paper Submission – Southern Strategy and Innovation Research Colloquium (SSIRC), 2025 • Participant – Strategy-as-Practice (SAP) Mentorship Programme, 2025–2026 • Supervised 11 postgraduate research projects (Honours and Master’s level) AWARDS & RECOGNITION • Best Lecturer – Stadio Multiversity, 2022 • Certificate of Excellence – AOM Strategy-as-Practice Early Career Program, 2021 REFEREES: Upon request

Subject Matter Expertise

• ☆ Business Strategy
• ☆ Entrepreneurship
• ☆ Marketing Strategy
• ☆ Lead Generation
• ☆ SEO & Web Traffic
• ☆ Marketing Analytics
• ☆ Digital Marketing
• ☆ Management Consulting
• ☆ Advertising

Services

• Writing

Writing Business & Legal Writing

Work Experience

University of South Africa

- Present

Teaching Assistant

University of Johannesburg

January 2023 - August 2024

Lecturer & Module Coordinator

Stadio Multiversity

January 2022 - December 2022

Lecturer & Curriculum Developer

IIE Rosebank College

January 2017 - January 2021

National Customer Services Manager

Cairns Foods

January 2009 - January 2014

Sales & Marketing Manager

Innscor Snacks

January 2006 - January 2009

Education

Doctor of Business Leadership

University of South Africa

January 2022 - Present

Certifications

• Open Networked Learning

  Open Networked Learning

  March 2025 - Present

• MSc in Strategic Marketing

  National University of Science and Technology

  January 2021 - Present

• Post Graduate Diploma in Tertiary Education

  University of South Africa

  January 2016 - Present

• Executive Master in Business Administration

  Africa University

  January 2012 - Present