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Hire Dr. Anu Plakkat A.
Germany
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Freelance Data analyst | Expert in Sql, Python, SPSS, Power BI | PhD holder in Quality Engineering
Profile Summary
Subject Matter Expertise
Services
Work Experience
Researh Fellow
University of Calicut
July 2014 - October 2018
Education
PhD
University of Calicut,India
July 2014 - October 2018
Certifications
Publications
JOURNAL ARTICLE
(2019). TQM practices and its performance effects – an integrated model . International Journal of Quality & Reliability Management.
(2019). An empirical investigation of the relationship between TQM practices, quality performance, and customer satisfaction level . International Journal of Productivity and Quality Management.
(2017). Enhancing customer satisfaction through total quality management practices – an empirical examination . Total Quality Management & Business Excellence.
(2016). Investigating the Relationship Between TQM Practices and Firm's Performance: A Conceptual Framework for Indian Organizations . Procedia Technology.